📋 Quick Summary
By using Dozily, you agree to: Use our service responsibly for creating bedtime stories, pay for your subscription on time, respect our intellectual property, and allow us to provide the best possible experience for your family.
1. Acceptance of Terms
By accessing or using Dozily's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.
Who Can Use Dozily:
- Parents or legal guardians of children
- Users must be at least 18 years old
- Users must provide accurate account information
- One account per family/household
2. Description of Service
What We Provide
- AI-Generated Stories: Personalized bedtime stories featuring your child as the main character
- Audio Narration: Professional voice narration of stories (Premium plans)
- Story Library: Access to your generated story collection
- Child Profiles: Ability to create profiles for multiple children
- Customization: Story themes based on child's interests and preferences
Service Limitations
- Story generation limits based on subscription plan
- Content is generated by AI and while high-quality, may occasionally contain minor errors
- Service availability depends on internet connection and technical infrastructure
- New features may be added or modified over time
3. User Accounts and Responsibilities
Account Management
- Accurate Information: Provide truthful and current information
- Password Security: Maintain the confidentiality of your login credentials
- Account Activity: You are responsible for all activities under your account
- Notification: Immediately notify us of any unauthorized use
Prohibited Uses
⚠️ You May Not
- Share account credentials with others outside your immediate family
- Use the service for commercial purposes without written permission
- Attempt to reverse engineer or copy our AI technology
- Submit inappropriate content in child profiles or story requests
- Use the service to harass, abuse, or harm others
- Violate any applicable laws or regulations
4. Subscription Plans and Billing
Subscription Terms
- Monthly Billing: All plans are billed monthly in advance
- Free Trial: New users receive a 7-day free trial (Starter plan)
- Auto-Renewal: Subscriptions automatically renew unless canceled
- Price Changes: We'll provide 30 days notice of any price increases
Payment and Refunds
- Payment Processing: Payments are processed securely through Stripe
- Failed Payments: Service may be suspended for failed payments
- No Refund Policy: All sales are final, no refunds available
- Cancellation: Cancel anytime; access continues until billing period ends
💳 Billing Information
Payment Issues? Contact our support team immediately if you experience billing problems. We're committed to resolving payment issues quickly and fairly.
5. Intellectual Property Rights
Your Rights
- Personal Use: You may use generated stories for personal, non-commercial purposes
- Story Ownership: You own the right to use stories created for your children
- Download Rights: Keep copies of your stories for personal use
- Sharing: Share stories with immediate family members
Our Rights
- Platform Ownership: Dozily owns the service, software, and underlying technology
- AI Technology: Our story generation algorithms and processes are proprietary
- Trademark: "Dozily" and our logos are protected trademarks
- Content Guidelines: We reserve the right to review and moderate content
Restrictions
- No commercial use of stories without written permission
- No redistribution or public sharing without consent
- No modification of stories for commercial purposes
- No reverse engineering of our technology
6. Content Policies and Child Safety
🛡️ Child Safety First
All content generated by Dozily is designed to be safe, educational, and age-appropriate. Our AI is specifically trained to create positive, nurturing content for children.
Content Standards
- Age-Appropriate: All stories are suitable for children
- Educational Value: Stories promote positive values and learning
- No Harmful Content: Zero tolerance for inappropriate material
- Cultural Sensitivity: Respectful representation of all backgrounds
Content Monitoring
- Automated content filtering systems
- Regular quality reviews and improvements
- User feedback mechanisms for content concerns
- Immediate response to inappropriate content reports
7. Privacy and Data Protection
Your privacy is extremely important to us. Our data practices are detailed in our Privacy Policy, which forms part of these terms.
Key Privacy Points
- COPPA Compliance: Full compliance with children's privacy laws
- Data Security: Industry-standard encryption and security measures
- Limited Collection: We only collect necessary information for service delivery
- No Data Sales: We never sell your personal information
- Parental Control: Complete control over child profile information
8. Service Availability and Technical Support
Service Uptime
- Target Availability: 99.5% uptime (excluding maintenance)
- Scheduled Maintenance: Advance notice for planned downtime
- Emergency Maintenance: Immediate fixes for critical issues
Technical Support
- Support Channels: Email, help center, and contact form
- Response Time: 24-48 hours for non-urgent issues
- Priority Support: Faster response for billing and access issues
- Help Resources: Comprehensive help center and FAQs
9. Limitation of Liability
⚖️ Important Legal Notice
While we strive to provide the best possible service, there are legal limitations to our liability that you should understand.
Service Disclaimers
- Service is provided "as is" without warranties
- AI-generated content may occasionally contain errors
- No guarantee of uninterrupted service availability
- Educational content is supplementary, not professional advice
Liability Limits
- Our total liability is limited to the amount paid for services
- We are not liable for indirect or consequential damages
- Users are responsible for appropriate use of content
- Third-party service issues are not our responsibility
10. Termination
Termination by You
- Cancellation: Cancel your subscription anytime through your account
- Data Download: Download your stories before account closure
- Refund Eligibility: Pro-rated refunds available in certain circumstances
- Account Deletion: Request complete account deletion
Termination by Us
- Violation of terms of service
- Fraudulent or illegal activity
- Abuse of service or other users
- Non-payment of subscription fees
Notice: We will provide reasonable notice before termination unless immediate action is required for safety or legal reasons.
11. Changes to Terms
We may update these terms to reflect changes in our service, legal requirements, or business practices.
Notification Process
- Email Notice: Important changes will be sent to your registered email
- Website Notice: Updates posted on our website with effective dates
- Advance Notice: 30 days notice for significant changes
- Continued Use: Using the service after changes indicates acceptance
12. Governing Law
These terms are governed by Canadian law. Any disputes will be resolved through binding arbitration or in Canadian courts.
Dispute Resolution
- Direct Communication: We encourage resolving issues through direct contact
- Mediation: Good faith mediation before formal proceedings
- Arbitration: Binding arbitration for significant disputes
- Class Action Waiver: Individual disputes only, no class actions